We will contact you through email with return options if your item is recovered. Space is limited and reservations are highly recommended. the determination has been made to adjust our COVID-19 requirements. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. By. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. There are multiple reasons for this but contact us if you would like to renew that pass. More about Returns. Tickets are non-refundable, non-transferable, and will not be exchanged. With the new "reservation" system in place, I am a bit worried about locking. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. Standard parking is $20 per car or $25 for oversize vehicles like RVs. Check the Status of Your Refund. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? At this time, masking is optional for employees and guests, regardless of vaccination status. Dollywood Reservations during COVID. International Returns. Park Hours Sign In | Register Search. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. In the fall, you might consider weekdays. Rain checks MUST be obtained before leaving the park. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Rules. Visa, MasterCard, Discover, American Express, organizational checks & cash. and last updated 3:27 PM, Jul 14, 2020. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. 28 August 2020. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. We visited during the fall harvest. As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Once the group returns, the adults will swap places with each other. There are no refunds for partially used tickets. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Yes. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Advice on event and travel cancellations due to COVID-19 Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. Returns and Refunds - Amazon Customer Service Rain Checks are not available for Season Passholders. COVID-19 is a disease that has affected most, if not all, countries in the world. To determine which rides are suitable for your child, please visit Dollywoods Centralized Measuring station located between the Ride Accessibility Center and Rental Services on Showstreet. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. Excited about Dollywood reopening? Here are some tips | wbir.com Online Technical Support. An additional amount will be charged for each additional dog sharing a kennel or cottage. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. There were also multiple markings on the floor regarding safe distances. Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. Dollywood says it will not ask for proof of vaccination Dollywood was originally scheduled . Dollywood reopened on Friday for its 36th season . . Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. The company's 160-acre Dollywood theme park and 35-acre Dollywood's Splash Country water park reopened to the public on Wednesday. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. Why Is Getting a Refund From an Online Travel Agency So Hard? This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Costume masks. Smoky Mountain Cabin guests can also park for FREE. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Discounts are available when purchasing multiple daily refill mugs. Courts view COVID-19 tuition refund lawsuits skeptically - Inside Higher Ed The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Preferred Parking is also available for $30. Wheeled mobility devices with less than 3 wheels; Segways; devices that cannot maintain stability and balance when stopped, unpowered, or unoccupied, without training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. Dollywood says it will not ask for proof of vaccination - WKYT Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Follow instructions from employees regarding operations and procedures. Our group reservation number is865-428-9890. Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. This transaction must be made on the day of your visit before leaving the Park. I was disappointed that more enforcement of their Covid safety protocols was not visible. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Returns and refunds are a part of doing business online. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . Yes. Dollywood Reservations during COVID - Pigeon Forge Forum On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. The wristbands correspond to the color-coded information displayed on signs at each ride. Dollywood Theme Park | Frequently Asked Questions On every ride there were multiple people standing in line who did not follow the policy. Enter the park through designated entrances during operating hours only. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. Unauthorized sales or resales of Tickets is prohibited. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Established in 1986. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Ticket info. Coronavirus (COVID-19): Cancellation and refund updates Updated as of July 25, 2022. Guest should call 1-800-DOLLYWOOD to discuss specific options. Everyone is required to wear mask & social distancing. To link a pass: Select the "+Add Pass" option. How China's new No.2 hastened the end of Xi's zero-COVID policy Several Dollywood eateries offer kids' meals. (except for special events as designated by the Property). Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Dollywood is NOT. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Rentals Team Member - Dollywood Theme Park - Part Time Seasonal Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. Payment must be made with an organizational check or credit card. If you continue to have issues, let us know and we'll investigate for you. Changes to season passes. Apologies for the confusion. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! You can also view frequently asked questions pages for more answers. Over the last 30 season . Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Joey Buck, park chaplain for 12 years, said Sunday services at the . During the Christmas season, weekdays are your best bet. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. After linking, purchasing or renewing your Pass from within your online account is simple! Our family went to Dollywood the first weekend in October for their Harvest festival. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Also, the name on the photo ID must match the name on the credit card. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 These lockers are a one-time fee of $10 for the day. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. If you are already logged in, the word Account will appear in the upper right. Social distancing is also in effect on all rides at Dollywood after COVID-19. What Covid-19? - Review of Dollywood, Pigeon Forge, TN - Tripadvisor Enhance your visit! Updated: 2:27 PM EDT May 18, 2020. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. Water fountains are located near many restrooms, or bottled water may be purchased at most food outlets. Terms of Sale | Dollywood Parks & Resorts For less than the price of another day's admission, your group members can enjoy our park all season long! One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. On Feb. 26, StubHub's general counsel was hailing the company's . A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. Rain Checks are not available for Season Passholders. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. If this occurs, please return any forfeited comp admissions/meal vouchers. Good Question . Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Upgrade pricing varies. If this occurs, please return any forfeited comp admissions/meal vouchers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Refund requests must be made by Jan. 1, 2023. These markings were almost universally ignored and again no reminders were issued. Coronavirus Tax Relief - IRS tax forms 2700 Dollywood Parks Blvd. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! . Dollywood: What Covid-19? Famous Tennessee resort and theme park will welcome guests in June with COVID-19 safety measures. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. American Express, Visa, Mastercard and Discover. A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. Dollywood refunds - Pigeon Forge Forum - Tripadvisor Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. Every season brings new experiences! These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. Visit ourMilitary Discountpage for information on this discount. All payments must be made in full. About Our Returns Policies. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. We understand that rain can . More information can be found at the link below. When you visit the park, stop by the Ride Accessibility Center adjacent to the Dollywood Emporium and a Ride Accessibility Host will be able to assist you. Part of the park's draw is its picturesque setting. 20 Retailers That Have Amended Their Return Policies Due to COVID-19 Smoky Mountain weather is very unpredictable. So, it might be a good idea for Dollywood to consider updating their policy to do the same. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. 1. Simply use the zip code "37863" on the weather website or mobile app of your choice. Do not cross any fences, chains, landscape areas or other barriers. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. DOLLYWOOD - 2458 Photos & 1039 Reviews - Pigeon Forge, Tennessee - Yelp With aMy Dollywood Account,you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets plus exclusive discounts and speedy renewal. From there you can click/tap "View" for your digital ticket pass. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Be sure to follow all rider requirements, including requirements for loose articles. Risks, refunds and cancellations: your guide to buying tickets amid Dollywoods Splash County's easy-to-use TimeSaver H2O line management system lets you avoid long lines at select rides. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. PIGEON FORGE, Tenn. (WATE) Dollywood adjusted its COVID-19 safety protocols for park visitors this week after changes in guidance from the Centers for Disease Control and Prevention. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. Tattoos with objectionable graphics and/or messaging are not permitted. Heres a list of the most-commonly asked questions", "Its a valid question. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Dec. 29, 2021. Show schedules are typically published no later than two weeks in advance, but are still subject to change. For more information concerning dining options for Guests with food allergies, please see thisDollywood's page,Dollywood's Splash Country pageor contact our Foods Department at865-428-9428. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Airbnb . Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited.